“Personal Information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, a physical address, an e-mail address or other contact information, whether at work or at home. We may collect Personal Information from Users in a variety of ways, including, but not limited to, when Users visit our Site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect Personal Information from Users only if they voluntarily submit such information to us. Users can always refuse to supply Personal Information, except that it may prevent them from engaging in certain Site-related activities.
We may collect information that cannot be used to identify an individual (“Non-personal Information”) about Users whenever they interact with our Site. Non-personal Information may include IP addresses, the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information. We analyze Users’ use of our sites by tracking information such as page views, traffic flow, search terms, and click throughs. We use this information to improve our Site and overall User experience.
Web browser cookies
ServiceMesh provides Users the opportunity to opt-out of receiving communications from us.
The Site gives Users the following options for removing their information from our database so that they no longer receive future communications or access to our other services:
- You can send email to firstname.lastname@example.org stating your request.
- You can reply to any unwanted communications that you receive, stating your request.
- You may write to ServiceMesh, Attn: Marketing, 233 Wilshire Blvd., Suite 990, Los Angeles, CA 90401, USA.
Sharing your Personal Information
We do not sell, trade, or rent Users’ Personal Information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Protecting your Personal Information
Wherever your personal information may be held within ServiceMesh or on its behalf, we will take appropriate and reasonable steps to protect the personal information that you share with us from unauthorized access or disclosure.
Third party services
Third parties provide certain services available on this Site on ServiceMesh’s behalf. We may provide information, including Personal Information, that we collect on the web site to third party service providers to help us deliver our goods and services.
This document was last updated on July 16, 2012