Posts Tagged ‘service level agreement’

Video Blog: Cloud SLAs and the Specter of the Unknown

Service Level Agreements (SLAs) can make people nervous. SLAs typically provide some level of performance guarantee and therefore offer a type of insurance against unexpected events. However, unlike life insurance where actuary tables offer fairly predictable life expectancy behaviors when applied to large pools of policy holders, the world of cloud infrastructure doesn’t have a…
by  \  19 May, 2011 \  4:59pm EDT
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